GUCCI-Ophidia Series GG Medium Shoulder Backpack

You can view your sales receipts in your account dashboard under the "Order History" or "Purchase History" sections. If you made a purchase as a guest and did not create an account, you should receive a confirmation email with a sales receipt. If you cannot find your sales receipt, please contact our customer support team and they will be happy to help you retrieve it.

If you require more detailed return policy information, please visit our website and view the Returns Policy page, or contact our customer support team directly. We will be happy to assist you and ensure a smooth return process.

Yes, we regularly restock items that are marked as "out of stock." However, the restocking timeframe may vary depending on factors such as product availability from our suppliers and manufacturing processes. We strive to replenish our inventory as quickly as possible to meet customer demand. If you would like to inquire about the restocking status of a specific item, please feel free to contact our customer support team, and they will be happy to assist you.

You can check the status of your order by logging into your account on our website and navigating to the "Order History" or "My Orders" section. There you will find a list of all past orders and their current status. If you purchased as a guest and did not create an account, you can usually track your order using the order confirmation email sent to you after your purchase. If you encounter any issues accessing your order information, please feel free to contact our customer support team for assistance.